Privacy policy

This notice explains how Rivaluce processes the personal data of people who visit the website, contact us, book an experience or sign up to the newsletter, pursuant to Articles 13 and 14 of EU Regulation 2016/679 (GDPR).

Data controller

Soc. Agr. Rivaluce Winery S.S. Strada di Barbozza, 1/B, 31049 San Pietro di Barbozza, Valdobbiadene (TV), Italy VAT and Company Register TV 05600340268 Email: info@rivaluce.it

What data we process

1. Browsing data. The systems that run the website record some technical data, such as IP address, browser, pages visited and time of the request. This is needed to run the website and protect it from misuse.
2. Data you give us. When you fill in the contact form or book an experience, you give us your name, surname, email, phone number, date and number of guests, and any message you write. When you sign up to the newsletter, you give us your email.
3. Visit statistics. We measure, in aggregate form, how many people visit the website and which pages they read. The tool runs on our own server, without cookies and without sharing data with third parties.

Why we process it and for how long

Purpose	Legal basis	Retention
Replying to enquiries sent through the contact form	Pre-contractual steps taken at your request (Art. 6.1.b)	As long as needed to handle the enquiry, up to 24 months
Managing experience bookings and sending confirmation and reminder emails	Performance of the service you requested (Art. 6.1.b)	24 months from the date of the experience
Sending you the newsletter, if you sign up on the website	Consent (Art. 6.1.a)	Until you unsubscribe
Sending you news about similar wines and experiences after a booking	Article 130(4) of the Italian Privacy Code and legitimate interest (Art. 6.1.f)	Until you unsubscribe or object
Meeting tax and accounting obligations	Legal obligation (Art. 6.1.c)	10 years, as required by Article 2220 of the Italian Civil Code
Keeping the website running and secure	Legitimate interest (Art. 6.1.f)	Only as long as strictly necessary, normally no more than 30 days
Aggregate statistics on website use	Legitimate interest (Art. 6.1.f)	In aggregate form only, not linked to individuals

Experiences are paid for at the winery: the website does not collect payment data.

Providing the data requested in the forms is optional, but without it we cannot reply to your enquiry or confirm your booking.

Newsletter and updates

If you sign up to the newsletter through the form on the website, we use your email to send you news about Rivaluce wines, events and experiences, based on your consent. You can withdraw it at any time using the unsubscribe link in every email.

If you book an experience, we may use the email you gave us to send you news about similar wines and experiences, as permitted by Article 130(4) of the Italian Privacy Code. You can object at any time, when booking or later, by writing to info@rivaluce.it or using the unsubscribe link in every email.

We send these emails with Mailchimp, which records whether you open them and which links you click, so we can understand which content is most interesting.

Who we share data with

Your data is never published or sold. It may be accessed, only as far as necessary, by the providers who help us deliver the service, appointed as data processors:

• OVH, which hosts the website on servers located in the European Union;
• Aruba, which manages our email and the emails sent from the website;
• Mailchimp (Intuit Inc.), which sends the newsletter;
• the professional responsible for the website's technical maintenance;
• our tax adviser, for the data required to meet legal obligations only.

Newsletter subscribers' data is stored by Mailchimp on servers in the United States. The transfer is based on the European Commission's adequacy decision on the EU-US Data Privacy Framework, to which Intuit is certified. All other data stays in the European Union.

Links to external websites

The website contains links to Instagram, Facebook, Google Maps and Winedering. These services are not loaded until you click the link. From then on, their own privacy policies apply.

Minors

Our experiences include wine tasting and can only be booked by adults.

Your rights

At any time you can ask us to access, correct or delete your data, restrict its processing, receive it in a readable format, object to processing based on legitimate interest or withdraw your consent to the newsletter (Articles 15-22 GDPR). Write to info@rivaluce.it: we reply within one month.

If you believe the processing breaches data protection law, you can lodge a complaint with the Italian Data Protection Authority (garanteprivacy.it).

Changes

We may update this notice when the website's services or the law change. The date of the last update is shown at the bottom of the page.

Last updated: 02 November 2026